Privacy Policy

Effective Date: 1st March 2026

1. Introduction

  • Ye Prayas Private Limited ("Ye Prayas", "we", "our", or "us") is committed to protecting the privacy and security of the information shared with us
  • This Privacy Policy explains how we collect, use, store, and protect personal and business information when you use our website, portals, and services
  • This policy applies to:
    • Customer Portal
    • Internal CRM Portal
    • Pick-up and Compliance Systems
    • Any related digital platform operated by Ye Prayas
  • By accessing or using our services, you agree to the terms described in this Privacy Policy

2. Information We Collect

Personal Information

We may collect personal information including but not limited to:

  • Name
  • Email address
  • Phone number
  • Designation
  • Organization details

Business Information

For operational and compliance purposes we may collect:

  • Company details
  • Address and contact information
  • GST or PAN details (where required)
  • Waste management and recycling data

Operational Data

Through our portals we may collect:

  • Pick-up records
  • Waste category and quantity
  • Recycling documentation
  • Compliance forms and certificates

Technical Data

When users access our systems we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Login activity

3. How We Use Your Information

The information collected is used to:

  • Provide waste collection and recycling services
  • Manage pick-up operations and compliance documentation
  • Generate environmental impact reports
  • Improve system functionality and user experience
  • Communicate with customers and partners
  • Maintain security and prevent unauthorized access

4. Data Storage and Security

  • Ye Prayas implements reasonable technical and organizational measures to protect data from unauthorized access, misuse, or disclosure
  • Data may be stored securely on servers and cloud infrastructure managed by authorized service providers
  • While we strive to protect information, no system can guarantee absolute security

5. Sharing of Information

  • We do not sell or trade personal information
  • Information may be shared only in the following situations:
    • With authorized service partners involved in recycling operations
    • With regulatory authorities when required by law
    • With technology providers supporting our platform infrastructure
  • All such parties are required to maintain confidentiality

6. Cookies and Tracking

  • Our website and portals may use cookies to improve user experience, analyze traffic, and maintain login sessions
  • Users may disable cookies through browser settings, although certain features may not function properly

7. Data Retention

  • We retain data only as long as necessary for operational requirements
  • We retain data only as long as necessary for compliance with applicable regulations
  • We retain data only as long as necessary for business reporting and auditing
  • After the retention period, information may be deleted or anonymized

8. User Rights

  • Users may request access to their stored information
  • Users may request correction of inaccurate data
  • Users may request removal of personal information where legally permissible
  • Requests can be made by contacting us using the details provided below

9. Third-Party Links

  • Our website or portals may contain links to third-party websites
  • Ye Prayas is not responsible for the privacy practices or content of those websites

10. Changes to This Policy

  • Ye Prayas may update this Privacy Policy from time to time
  • Updates will be posted on this page with the revised effective date

11. Contact Us

For any questions regarding this Privacy Policy, please contact:

Ye Prayas Private Limited
Email: info@yeprayas.com
Website: www.yeprayas.com